Providing personalized care and community-focused health in Hoover
Independent pharmacies make neighborhoods healthier, according to pharmacist Patrick Devereux, co-owner of Brock’s Gap Pharmacy, which is opening soon.
“Independent pharmacies emphasize personalized service,” said Devereux, a Hoover resident. “We get to know our clients and their health, and we find solutions not always available at the big chains.”
Customers appreciate independent druggists. “They enjoy the personalized service and convenient delivery options, and they like having a neighbor as their pharmacist, someone they can build a relationship with,” Devereux said. “Every independent pharmacist I've ever met tries to form strong bonds with the community.”
At Brock’s Gap Pharmacy, Devereux has a lot to offer, including compounding. The pharmacy’s co-owner, Noel Chaney, worked in commercial drug development, and she has a passion for custom compounding. “Our ability to compound medicines to the exact specifications of the doctor helps us get our patients to the goals and outcomes they need,” Devereux said.
Brock’s Gap Pharmacy offers special packaging to organize patient medications into convenient, easy-to-use calendar packs as an alternative to weekly pill planners.
“I’m also passionate about educating patients,” Devereux said. “I want to make sure our patients have the tools and knowledge needed to take their medicines correctly.”
For decades, pharmacists have been a go-to source of health information, and Devereux continues that tradition. “Whether a customer uses our pharmacy or not, we want them to feel comfortable stopping in for advice,” he said.
Brock's Gap is a great location for the store. “I saw a need not just for a pharmacy but an enhanced retail presence because of the growth in the neighborhoods there,” he said. “It’s a great, local option where people can come on their golf carts or walk there.”
The Brock’s Gap Pharmacy retail section will offer a wide selection of over-the-counter products, supplements and health items. “We’ll work closely with nearby health providers to carry products they recommend to their patients — even products not carried by other retailers,” Devereux said. The store will also stock household items, event supplies and unique, high-end snacks and drinks.
Brock’s Gap Pharmacy will also feature a unique Marketplace section, with gifts, home goods and other items, many from local vendors. “It’s important to us to support the community in any way possible — everything from sourcing vendors to promoting events that our neighbors in the shopping center are doing,” Devereux said.
A pharmacist since 2005, Devereux spent 18 years as managing pharmacist for FMS Pharmacy in Bessemer. He lives in Hoover and has three children, Joseph, Colin, and Lorelei. “Getting to know patients and solving problems is the reason I've enjoyed practicing pharmacy for 20 years,” Devereux said.
Devereux’s also passionate about patient independence — “having the right care in the home to help patients stay in their home longer and age in place,” he said. In 2023, Devereux opened Happier at Home, offering in-home senior care, and this service is part of the pharmacy.
“We give patients and their families a trusted partner in keeping them independent,” he said. “Having a pharmacist-owned home-care company gives our clients access to medication management tools and advice not available elsewhere.”
